Certificates
Ministry of Culture and Tourism of the Republic of Turkey Approved Tourism Operation Certificate
As AJA Cappadocia Hotel, we hold the Tourism Operation Certificate approved by the Ministry of Culture and Tourism of the Republic of Turkey, which certifies our service quality and legal compliance.
With this certificate, our hotel is registered as a “Private Accommodation Facility,” providing our guests with a safe, legal, and standards-compliant lodging experience.
In our officially recognized facility, we are committed to maintaining guest satisfaction and comfort at the highest level. Alongside compliance with legal regulations, we continuously strive to elevate our quality standards.
ETS Tur High Guest Satisfaction Certificate
AJA Cappadocia Hotel has been awarded the High Guest Satisfaction Certificate by ETS Tur, recognizing our service approach that prioritizes guest satisfaction. This certificate demonstrates that all services offered at our hotel meet high-quality standards in line with guest expectations, ensuring an exceptional experience throughout your stay.
Our certificate is valid as of 2025 and guarantees the continuity of our service quality through regular evaluations.
Zero Waste Certificate
AJA Cappadocia Hotel has been certified with the Zero Waste Certificate, recognizing its environmentally conscious and sustainable practices.
This certificate demonstrates that our waste management and recycling processes are conducted in accordance with national standards, protecting natural resources and offering our guests an eco-friendly lodging experience. Our certification is valid as of 2025 and sustainability is ensured through regular inspections.
Sustainable Tourism Certificate
As AJA Cappadocia Hotel, we act with full awareness of our environmental, cultural, and social responsibilities, offering a lodging experience that respects nature and local values.
Our approach is certified by the Sustainable Tourism Certificate awarded within the framework of the Turkey Sustainable Tourism Program. This certificate demonstrates our commitment to an eco-friendly and socially responsible tourism approach that meets global sustainability criteria.
We view sustainability not just as a goal but as a fundamental part of our business, and we invite you, our valued guests, to be part of this philosophy.
ISO 10002:2018 Customer Satisfaction Management System Certificate
As AJA Cappadocia Hotel, we are certified with the internationally recognized ISO 10002:2018 Customer Satisfaction Management System Certificate to ensure the highest level of guest satisfaction.
We effectively manage our guests’ feedback and provide high-quality, sustainable services.
ISO 9001:2015 Quality Management System Certificate
AJA Cappadocia Hotel is certified with the ISO 9001:2015 Quality Management System Certificate to ensure service quality in accordance with international standards.
This certificate demonstrates that our hotel prioritizes guest satisfaction, continuous improvement, and a commitment to excellence in all service processes.
ISO 22000:2018 Certificate
This certificate demonstrates that all accommodation activities at our hotel fully comply with food safety and hygiene standards, providing a healthy environment for our guests.
Our certificate is valid from July 25, 2025, and sustainability will be ensured through regular audits conducted annually.